Impact of Total Quality Management on Ergonomics of Work Environment System.

Document Type : Original research papers

Authors

1 Quality department, Tabbin Institute for Metallurgical Studies.

2 Department of Acoustics, Mass and Force Metrology Division, National Institute of Standards (NIS), El-Gizo, Egypt

3 Egyptian Organization for Standardization and Quality (EOS), Elameria, Egypt.

Abstract

Total Quality Management (TQM) is a management philosophy increasingly recognized as an effective approach to enhancing organizational quality and productivity. Improvement in working conditions constitutes a fundamental driver of enterprise growth, and applying systemic TQM principles facilitates both the identification of required changes and their successful implementation. Within this framework, emphasis must be placed on employees, the target domains of improvement, and the beneficiaries of these measures. To establish appropriate working conditions, ergonomic requirements should be addressed, and their integration with TQM principles is essential to ensure long-term effectiveness. The present study employed a questionnaire-based survey to evaluate ergonomic arrangements in a sample of Egyptian companies. Findings revealed that approximately 80% of employees perceive training and education as critical to improving work performance. Moreover, factories implementing structured quality systems and maintaining stable work environments achieved customer satisfaction levels exceeding 60%. The study pursued two primary objectives: (a) to examine the impact of workplace ergonomics on quality through the interaction of human and environmental factors, and (b) to analyze the integration of ergonomics with TQM. The questionnaire incorporated elements of both TQM and ergonomics, with responses analyzed using SPSS. Results demonstrate that adopting TQM has become indispensable across industrial sectors in Egypt. High-performing factories exhibit strong integration of TQM and ergonomic practices, contributing to enhanced competitiveness and the ability to export products internationally. The study confirms a significant relationship between TQM implementation and workplace ergonomics, underscoring their combined role in advancing quality outcomes and employee well-being.

Keywords

Main Subjects

Files

Share

How to cite

Statistics